Privacy Policy

Last updated: 23/07/2026

Hidden Magic Creative ("we", "us", "our") respects your privacy and is committed to handling your personal information responsibly. This policy explains what we collect, why, and how we look after it.

Who we are

Hidden Magic Creative is a social media management and content creation business based in Queensland, Australia, operated by Alyssa Kaden. You can reach us at hiddenmagiccreative@gmail.com.

What we collect

Depending on how you interact with us, we may collect:

  • Your name, email address, and phone number

  • Business name, website, and social media handles

  • Any details you share with us through our contact form, onboarding form, or audit questionnaire

  • Correspondence you send us by email or message

We don't collect payment details through this website.

How we collect it

We collect information you give us directly, through:

  • The contact form on this website

  • Our client onboarding form

  • Our social media audit questionnaire

  • Email, social media messages, or discovery calls

How we use it

We use your information to:

  • Respond to enquiries and book discovery calls

  • Prepare quotes, proposals, and service agreements

  • Deliver the services you've engaged us for

  • Send you updates related to your project

  • Understand, in a general sense, how people find and use our service

We don't sell your information, and we don't use it for anything beyond running Hidden Magic Creative.

Who we share it with

We may share limited information with the tools we use to run our business — for example, Google (forms and email), Calendly (bookings), and Notion (client portals) — solely to deliver our services to you. We don't share your information with third parties for their own marketing purposes.

Cookies & website analytics

This website is built on Squarespace, which may collect basic analytics (such as pages visited) to help us understand how the site is used.

How long we keep it

We keep client information for as long as needed to deliver our services and meet our own record-keeping needs, and archive or delete it once it's no longer needed.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, any time, by emailing hiddenmagiccreative@gmail.com.

Questions

If you have any questions about this policy or how your information is handled, get in touch at hiddenmagiccreative@gmail.com.